Appointments

Same Day Access for Urgent Appointments

The Practice offers patients same day access for medical emergencies on the day. Patients can ring 0161 223 1658 at 08:00 am for an same day appointment.

Patients can complete on E-consultation, please allow 3 days for a GP response.

ONLINE CONSULT (online-consult.co.uk)

Making an Appointment

An appointment system is in operation.  You will be offered the first available appointment with a doctor or nurse.  If you wish to see a particular Doctor there may be a delay in the appointment being given. However, if a request is made to see a particular Doctor in the Practice this will be arranged.   We have some appointments which are released ‘on the day’ to allow access to a doctor for urgent cases.  If you feel your condition is medically urgent the emergency appointments are released at 08:00 each morning.  It is important not to abuse this system.

Routine appointments can be made via online services. 

Sick note requests are not classed as a Medical Emergency

Sick Children

Sick children will be given priority for emergency appointments.  Please telephone at the allocated times 08:00 for an appointment.

Telephone Advice

Telephone consultations will be released at 08:00 am everyday. The receptionist will take your contact number and the GP/Nurse will call you back.

If no appointments are available you can access Minor Ailments Services at the Chemist or attend the local Primary Care Walk in Centre.

For general emergency advice contact 111 where a team of qualified staff are on call to deal with your medical concern. 

Cancellation or change to appointment

If you cannot attend or wish to change an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Please contact us on 0161 223 1658. You can also do this on the app if you have online services.

NHS App and your NHS account - NHS (www.nhs.uk)

WHEN THE SURGERY IS CLOSED PLEASE USE THE NHS 111

If you need urgent medical advice for something which is not life threatening, please visit www.111.nhs.uk or call 111 before going to A&E to ensure you get the right help.  if you need to go to hospital you may be given a booked time slot which will shorten how long you have to wait.  This will help to keep you and your family and friends safe during the pandemic

Calls to the NHS 111 service are free from both landlines and mobiles.

The surgery will re-open at 8AM on the next available working day.

Home Visits

If you are too ill to attend surgery, requests for home visits must be made before 10:30am.  Please give full information to the receptionist including the correct address where the doctor has to visit.  A contact telephone number will also be requested so that the doctor can ring to assess the need for a visit.

If the visit is of a medically urgent nature please make sure you inform the receptionist so that she can ask the doctor to speak to you to assess the urgency of your call. 

A visit should only be requested if you are physically unable to come into the surgery.  It is very difficult to perform an examination at home.  Arranging for someone to bring you to the surgery is a better option.  The practice nurse may be able to visit to provide services to the housebound patients by arrangement over the telephone.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).